Announcement
Handmade jewellery is my passion, the idea that creating something with my hands that will be worn forever, become a cherished keepsake, and passed down to future generations is something I will never get tired of.
For me, hand-making jewellery is a way to forge a memory or meaning into metal, whether is it something you wear everyday, or a special keepsake to commemorate your most important life moments. I want my jewellery to be worn, not hidden inside a jewellery box. Little pieces of everyday luxury, jewellery that is to be enjoyed and that becomes a part of you and your story.
Whether you are looking for monogrammed cufflinks, skinny stacker rings, silver earrings, dainty bracelets, personalised necklaces or groomsmen tie clips I am sure to have the perfect design for you.
Whatever the occasion I have personalised gifts and treasured keepsakes to mark the milestones in your life and beautiful handmade sterling silver jewellery to treat yourself with.
Many of my pieces are inspired by geometric shapes and Art Deco, You will find lots of choice of Art Deco Style Earrings, Geometric Necklaces, Bracelets and Rings, as well as cufflinks and tie clips that feature bold contrasts and sleek silhouettes.
Featured items
Items
All Items
Reviews
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Tovar on Apr 10, 2024
5 out of 5 starsLovely and as described. Bought for our 30th anniversary. Couldn’t figure out a pearl gift for my husband. 30th anniversary is pearl gift. And our daughter was born in June. Her birth stone is pearl, so he can wear them at her wedding…one day. She’s only 15. lol.
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boskennal10 on Mar 13, 2024
5 out of 5 starsAbsolutely beautiful item. I wanted a tie tack for a new blouse to hold the neck tie in place - this will be perfect ⭐️⭐️⭐️⭐️⭐️
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William Feyerherm on Mar 7, 2024
5 out of 5 starsThe original earring backs were too small for my wife to handle easily. These are much better - thanks for finding them and for the personalized problem solving!
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carolecorbett on Feb 18, 2024
4 out of 5 starsNice design necklace, I hope the chain is long enough, I do wish the chain was an extendable 18 -20 inch
Laura responded on Feb 19, 2024
Hi Carole, I'm glad to hear you like the necklace. Every item in my store is handmade and can easily be substituted/altered with your choice of necklace length, I'd be more than happy to offer the necklace with an alternative length chain, but as standard it is sold with an 18" chain as per the listing description.
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Jim on Jan 18, 2024
5 out of 5 starsThese were a 30 year anniversary present for my husband and he had no words!! He loved them!!
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Claire on Jan 3, 2024
5 out of 5 starsFast delivery. Beautiful earrings in pretty box and very well wrapped.
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elsbeth on Dec 12, 2023
5 out of 5 starsBought these earrings as a gift for my mum, they arrived quickly and look just like the picture - hopefully she likes them as much as I do!
About LouyMagroos
Louy Magroos – Artisan art deco jewellery, handcrafted for you.
Shop members
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Hello, my name is Laura and I am Louy Magroos
Owner, Maker, Designer, Curator
I design, hand make and love all the jewellery you’ll find here in my shop. I studied at the prestigious Birmingham Schoool of Jewellery, and graduated with a First Class Honors Degree in 2008.
Production partners
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Small batch silver caster
Birmingham, England
Creates silver castings from my original models.
Shop policies
Please remember that the beauty of handmade is that there will be slight imperfections and no two items will be identical.
Most of my personalised products are produced by hand stamping individual letters using metal punches. They are designed to have irregularities in the text, and to look handmade. They are not computer engraved.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Payment must be made in full before any personalised jewellery or commissions are made unless otherwise agreed.
Once work has started on a personalised or made to order item cancellations or refunds are not possible.
Shipping
Rings and personalised items will be shipped within 7 business days of an order being placed unless otherwise agreed.
Within the UK items are sent via Royal Mail 24, the expected delivery time is 1-2 days.
Outside of the UK items will be sent via International Signed for by Royal Mail or by a Courier, for more details for your country please get in touch and I can confirm expected delivery dates.
We can no longer ship orders to Germany, any orders with a German delivery address will be contacted and cancelled.
Express delivery is available upon request.
Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.
Privacy
Louy Magroos Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Louy Magroos
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect information about the individual web pages or products that you view, what search terms referred you to the Site, and information about how you interact with the Site.
Additionally when you make a purchase we collect certain information from you, including your name, billing address, shipping address, payment information.
The information is collected through the completion of online orders and is used solely for the purpose of fulfilling the order. Details are also collected through enquiries, emails and quotes. Our lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
-Accountancy and record keeping. We are legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.
-We may use the information to improve our products and services.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please write to Louy Magroos Ltd at the address below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint, so we can try to resolve it for you.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at louy [!at] louymagroos.com or by mail using the details provided below:
Louy Magroos
[Re: Privacy Compliance Officer]
330 Norton Lane Earlswood, Solihull GB B945LP
More information
Frequently asked questions
How do I add personalisation to my order?
Check the product description for full details on character limits and layout, if you are unsure if your chosen word(s) are possible just send me a message and I will confirm or suggest another option for you. Once you are happy, add the item to your cart and continue to the checkout. Once at the checkout you will see an option to add a 'note to seller', use this to confirm your personalisation details in full and complete payment to place your order.
Will it come boxed?
All my jewellery is delivered in a beautiful Louy Magroos gift box making it ready to gift straight away. The gift boxes are tied in ribbon and come with care instructions, a polishing cloth and a gift tag for you to write yourself.
If you are sending as a gift direct to the recipient leave me a 'note to seller' at the checkout to let me know and I will be more than happy to gift wrap and send out with a gift message from you, just let me know what you would like it to say.
Custom and personalised orders
All personalised and made to order items usually take approx. 5 days to make ready to send (at peak/busy times this time may increase but I will always let you know if there is a delay as soon as you order).
Many of my non-personalised items such as earrings are in stock and ready to send within 1-2 days.
Once dispatched delivery times depend on your location, however as a guide...
UK ORDERS: 1-2 days (sent via Royal Mail tracked)
REST OF EUROPE: up to 2 weeks
REST OF WORLD: Up to 3 weeks
These are just estimates and often orders arrive earlier, however delivery times are not guaranteed unless postage is upgraded, so if time is tight, please get in touch and I can look into express shipping for you.
What delivery service do you use?
For UK orders, I use Royal Mail tracked which aims to deliver with 1-2 days, this is an estimate and not guaranteed. Items over £40 will require a signature upon delivery.
For international orders I use Royal Mail International Tracked and signed where available, if it is not available to your country the Royal Mail Tracked is used. Once the parcel leaves the UK it will be passed onto your countries postal service for delivery and customs clearance.
All customs fees for international orders are the responsibility of the buyer.
I will send through tracking details once your items are dispatched.
Do you Hallmark?
A hallmark shows that the metal has been independently tested and confirms the purity and quality of the metal.
By law in the UK all precious metals such as gold and silver must be Hallmarked if over the minimum weight (1g for gold, and 7.78g for silver).
All items over 7g are tested and Hallmarked along side my unique makers mark at the Birmingham Assay office for your guarentee.
Where appropriate other items below to 7g threshold are also hallmarked, please check the individual listing for more details.
Care instructions
Silver is a natural material that over time will tarnish; this is because it is reacting to the environment and chemicals in the air. It does not mean your jewellery is faulty, it just needs a quick clean to restore it to all its glory.
Use a silver polishing cloth rubbed gently over the surface of your jewellery to remove the build-up of tarnish.
To keep your jewellery looking at its best:
-Clean regularly
-Remove jewellery before showering or bathing
-Avoid contact with chemicals such as perfumes and lotions.
-Keep your jewellery separate to other items to avoid scratching
-Store in a cool, dry place out of direct sunlight.
Seller details
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